HITA

Anti-Social Behaviour Questionnaire Form



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Question 1
At the beginning, how easy or difficult was it to contact a member of staff to report your anti-social behaviour complaint?


Question 2
How would you rate how quickly you were initially interviewed about your complaint (either in person or over the phone)?


Question 3
After speaking or meeting with a member of a staff, did you know what the Service Provider would do next?


Question 4
How satisfied or dissatisfied were you with how well you were kept up to date with what was happening throughout your anti-social behaviour case?


Question 5
How satisfied or dissatisfied were you with the support provided by the Service Provider’s staff?


Question 6
Overall, how satisfied or dissatisfied are you with the way of your anti-social behaviour complaint was dealt with?


Question 7
Overall, how satisfied or dissatisfied were you with the final outcome of your anti-social complaint?


Question 8
Were you informed that your case would be closed?


Question 9
If yes, were you told the reasons why?


Question 10
If yes, were you told the reasons why?


Question 11
Based on your experience, what one thing could we do differently to improve how we manage residents’ antisocial behaviour cases?

Question 12
Again, putting to one side the reasons why you made the complaint and the final outcome – Overall how satisfied or dissatisfied are you with the Complaints service?


Question 13 How do you feel the Service Provider could improve the complaints process?

Events

Events
Our events provide an opportunity to network with coaches, businesses, law enforcement and community groups. They encourage collaborative working and have an impact on local communities.


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Regional Conferences
We hold seminars on a quarterly basis throughout the year which provide an open platform for our key supporters, stakeholders and partners to engage with their local committees and find out about our upcoming regional activities and events. Motivational speakers, together with key representatives from law enforcement, corporate partners and community groups, take part in these events to engage in their fight against Anti-Social Behavior (ASB) and Crime, at local and national levels.

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We raise valuable funds from events, but there are also many other ways to raise money for the charity. Click Here to Donate!
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  We host events across local and national levels.
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